Told entirely in splotchy shades of seafoam and black linework, Pond’s signature style feels, like much of the lingo and cultural zeitgeist belying the book, irrevocably tied to a particular place and time. While it was never clear how much of the narrative is fictionalized or exaggerated, this book is even more cinematically unbelievable as the previous one, the much acclaimed Over Easy. The Customer is Always Wrong is the second, even weightier installment in Pond’s series of memoirs about life as a waitress in a diner straddling the wrong and wronger sides of town in 1970s Oakland. Though she briefly wrote for The Simpsons in its early days, Pond has consistently stayed true to her humble roots as a somewhat scrappy, somewhat wacky storyteller and illustrator. Mimi Pond is something of legend in cartooning and underground comics, having written a number of influential graphic novels, and being one of few women to reach early prominence in the alternative comix scene. Mimi Pond, 448 pgs, Drawn and Quarterly, $29.95
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